UGREEN, Hard Disk & NVME SSD Enclosure, HDD Enclosure, SSD Enclosure

How do i return or exchange of my order ?

1.Please connect with us on Facebook/instagram : @asroyale.npl
2.Send us following details
- unboxing video
- proper video of the product your received
-payment screenshot or payment details|
-provide an explaination on why you want to return or exchange
-Received invoice image
3.Once approved exchange or refund process will be proceeded within 3-7 business days

What is the delivery charge and how long does it take to deliver my order?

1.inside ktm (package below 2kg) : Rs.90
inside ktm (package above 2kg) : Rs.90+Rs.30(for each kg added)

2.major cities pokhara, chitwan , hetauda, butwal , dharan etc (package below 2Kg) :Rs 150
Package above 2kg : Rs150+Rs.45 will be added for each kg added

3.Other areas(package below 2Kg) : Rs199
Package above 2kg:Rs199+Rs.45 added for each kg added

Delivery time
1. Inside ktm : 24 hrs to 36 hrs
2..major cities pokhara, chitwan , hetauda, butwal , dharan etc : 2-4 days
3.Other areas : 3-5 days

Can i request specific delivery date and time?

Unfortunately, deliveries are made by third parties courier services and specific delivery date and time cannot be preset or requested.
But we do try to deliver as per your requested time and date.

How to i contact customer service?

Facebook : Asroyale.npl
Instagram : Asroyale.npl